Reach us at hello@photofilesize.com. We typically reply within two business days (CET).
Operator
PhotoFileSize is operated by Not Another Mate Software GmbH, Steinebach 3, 6850 Dornbirn, Austria. Full company details are on the Imprint page.
What to include
- Your browser and operating system (e.g. Chrome 124 on Windows 11).
- What you tried and what happened.
- If reporting an incorrect document size, the source you used (a link to the official authority page is ideal).
Privacy reminder
Please don't email us your actual photo. The tool runs in your browser — we cannot debug images we never see, and we'd rather keep it that way.
Press & partnerships
For press requests, partnership proposals, or licensing questions write to hello@photofilesize.com with the subject line prefixed [Press] or [Partner].
Reporting an incorrect spec
Document photo specifications change. If you spot an outdated millimeter, DPI or background-color value on any of our country guides, please link the official source (the embassy, immigration authority or government portal page) so we can verify and correct it within 48 hours. Every spec page lists the source it was last verified against — see our Editorial Standards for how we handle corrections.